Tow Truck Operator Certification Practice Exam

What must be publicly listed on the tow ticket as per TDLR rule 86.715?

1. The towing operator's home address

2. The public email of the tow company

3. The towing company's publicly listed telephone number

4. The towing operator's personal phone number

The correct answer is: The towing company's publicly listed telephone number

The requirement for the towing company's publicly listed telephone number to be included on the tow ticket aligns with transparency and accountability standards established by regulatory bodies. Having the company's telephone number on the tow ticket ensures that consumers can easily contact the towing company for inquiries, complaints, or the retrieval of their towed vehicles. This enhances communication between the towing service and the public, promoting a higher level of service and customer satisfaction. In contrast, other options such as the towing operator's home address or personal phone number may violate privacy and security protocols, while a public email address, though useful, is not mandated in the same manner as a contact number. Including the company's telephone number helps to ensure that individuals know exactly how to reach the towing service and can facilitate prompt resolution of any issues that may arise.